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Zurich - slashes claim times to just 13 minutes after introducing WhatsApp and video customer journeys

Instant Access to UK Bodyshop News with your credit cardWaiting times for Zurich customers have been slashed dramatically after the insurer introduced video and WhatsApp messaging for customers making a claim.Claims times have been cut to an average of j.....

Publication date: 24/10/2023 17:06

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